IT Support for Virtual Teams

Global organizations have branches that are located in multiple countries. Some of these organizations
develop software and take advantage of the global talent pool of software developers, while others have
global technical support teams, customer service, and so on. Virtual teams are created when two or more
people work together from different locations, organizations, times zone, and / or time shifts. Global
organizations use virtual teams in order to provide global support, reduce travel costs, reduce training costs,
and take advantage of local cultural knowledge that may impact the organization’s operations.
-Examine five issues that the IT department is likely to face when it comes to supporting virtual teams.
-Describe five advantages and five disadvantages of using virtual teams for the organizations described in the
scenario.
-Describe challenges imposed by:
-IT / IS national standards and propose how they could be handled or resolved.
-Protocols and propose how they could be handled or resolved.
-Procedures on virtual teams and propose how they could be handled or resolved.
-Compare and contrast virtual teams and traditional teams with respect to communications, technology use,
and team diversity.
Use at least three quality resources in this assignment. Note: Wikipedia and similar websites do not qualify
as quality resources.