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QUALITY MANAGEMENT

HERE SOME TIPS FOR THE ASSIGMENT

1)
IN THE PART OF IDENTIFY AND DESCRIBE THE CONCEPT OF QUALITY MANAGEMENT

• YOU SHOULD DEFINE THE EVOLUTION OF QUALITY/ QUALITY MANAGEMENT

TALK ABOUT IS A QUALITY GURUS

SPEAK ABOUT THE DIFEREENT GURUS IN EACH ERA

• FROM THE GURUS OF THE 1950 TALK ABOUT JURAN METHOD
• FROM THE GURUS OF THE LATES 1950 TALK ABOUT ISHIKAWA METHOD
• AND FROM THE GURUS OF THE 1970 TALK ABOUT COSBY METHOD

2)
OUTLINE THE PROBLEMS BEING CURRENTLY EXPERIENCED BY AIRBN

IDENTIFY 3 PROBLEMS RELATED WITH AIRBNB
GIVE SOME REVIEW EXAMPLES BY AIRBN COSTUMERS ON TRUSPILOT

3)
ADVANTAGES AND DISADVANTAGES OF ONE OF THE THIS TECHNIQUES (KPI OR BENCHMARKING)
IF YOU CHOOSE BENCHMARKING COMPARE AIRBNB WITH ANOTHER ORGANISATION

• CHECK POINTS TO CONSIDER ON ASSIGMENT INSTRUCTION
• I ONLY NEED SOURCES ON PART 2, 3 AND 4 OF THE ASSIGMENT

• TO WRITE PART 1 OF THE ASSIGMENT PLEASE USE TTACHED INFORMATION

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