PROCUREMENT, LOGISTICS AND SUPPLY CHAIN MANAGERMEN

Questionnaire
1 What is the impact of effective supply chain on consumer behaviour (Paulraj, Chen, and Flynn, 2006)?

Very High High Medium Moderate None
Service Quality
Convenience
Satisfaction of customers

2 Which method organizations can use to ensure transparency (Albu and Flyverbom, 2019; Parris et al., 2016)?
 Accountability
 Training and development
 Implementation strict policies

3 Do you systematically measure the value transparency in maintaining an effective supply chain (Albu and Flyverbom, 2019; Parris et al., 2016)?
 Yes
 No

4 Do you believe that disruption impacts the efficacy of supply chain in following cases (Albu and Flyverbom, 2019; Parris et al., 2016; Borges, Hoppen, and Luce, 2009; Hicks, 2007; Huo, Haq, and Gu, 2021; Kern and Willocks, 2002)?

Always Often Quite often Rarely Never
Lack of Transparency
Lack of Timely Information Flow

5 What is the effect of sustainability on the supply chain process (Madhani, 2022; Xu et al., 2020)?
Very High High Medium Moderate None
Consumer buying
Preference
Revenue of business

6 Timely flow of info can mitigate the disruption in supply chain process (Kern and Willcocks, 2002; Prajogo et al., 2018; Riley et al., 2016).
a. Yes
b. No
7 E-businesses seem more profitable than conventional businesses due to effective supply chain (Borges et al., 2009; Kern and Willocks, 2002; Luftman, Lewis, and Oldach, 1993).
a. Yes
b. No
8 Which approach is useful to boost supply chain process? (Daugherty, Ellinger, and Gustin, 1996; Holland, Gaston, and Gomes, 2000; Madhani, 2022)
a. Cross-functional communication
b. Relationship with suppliers
c. Six sigma lean method
9 How often do you prefer statistical quality control system for inventory management (Rigby, Sutherland, and Noble, 2018)
Always Often Quite often Rarely Never

10 Internal integration reduces operational waste and redundancy to minimize supply chain costs (Riley et al., 2016; Siripanwattana, 2014).
a. Yes
b. No
11 Which of the following is the greatest strength of your company’s supply chain? (Hardt, Reinecke, and Spiller, 2007; Prajogo et al., 2018)
 Inventory turnover rate
 Payment history
 Negotiation power
 Purchasing power
12 How would you rate the quality of the following supply chain services offered by your company? (Gammelgaard and Larson, 2001; Lummus and Vokurka, 1999)
Very High High Medium Moderate None
Credit services
Delivery services
Response time
Customer support services

13 Which weakness should your company prioritize in its SCM improvement efforts? (Paulraj, Chen, and Flynn, 2006; Daugherty, Ellinger, and Gustin, 1996)
 Failure to use purchasing power consistently
 Late payments
 Poor credit
 History of inaccuracy in order purchases
 Fragmented order volumes

14 What is the primary concern with the company’s SCM processes? (Lummus and Vokurka, 1999; Prajogo et al., 2018; Riley et al., 2016)
 Service problems
 Late deliveries
 Inadequate manufacturing capacity
 Pricing
 Quality concerns

15 Which of the following opportunities should your company prioritize? (Lummus and Vokurka, 1996; Hicks, 2007)
 Increasing warehouse capacity
 Invest in new inventory management software
 Expand warehouse to be close to venders
 Streamline storage and handling practices
 Focus on volumes and economies of scale

16 How would you rate the likelihood of the following SCM threats occurring in your company? (Riley et al., 2016)
Very High High Medium Moderate None
Downturn and cash flow problems
Reduction of warehouse capacity and volume due to poor business
Late payments from customer bankruptcies’
Inventory damages costs